STORE POLICY

CUSTOMER CARE

At The Gummy Lab, our commitment to customer satisfaction and exceptional service is unwavering. We take great pride in crafting each gummy with the finest ingredients, ensuring a taste experience that delights every palate. Should you ever encounter any issues with the quality of our products, please do not hesitate to reach out to us. Your satisfaction is our priority, and we are dedicated to resolving any concerns promptly and effectively. Whether you're shopping online through our user-friendly website or visiting one of our physical stores, you can expect a seamless experience from start to finish.

Once your order is placed, our efficient shipping and delivery process ensures that your treats arrive on time. If, for any reason, you need to return or exchange a product, our hassle-free returns policy makes it easy to do so within 30 days of purchase. At The Gummy Lab, we're not just selling gummies; we're creating moments of joy and satisfaction for our valued customers. Thank you for choosing The Gummy Lab, where every gummy is made with love and care.

PRIVACY & SAFETY

Protecting your privacy and securing your personal information is important to us. We adhere to strict privacy practices and never sell or share your information with third parties without your consent. Our website is encrypted to ensure secure transmission of your data, and we regularly review and update our security measures to maintain the highest standards of protection.

WHOLESALE INQUIRIES

Interested in becoming a distributor of The Gummy Lab's delicious creations? Look no further! Our wholesale program is designed to cater to retailers and distributors that share our passion for high-quality, innovative gummy products. Simply fill out our Inquiry Form on our website to kickstart the process. Our dedicated wholesale team will promptly review your submission and provide access to our product catalog and pricing information. With flexible minimum order requirements, reliable shipping options, and the possibility of customization and private labeling, partnering with The Gummy Lab opens up a world of possibilities for your business. Contact us today to begin the journey towards offering our irresistible gummies to your customers!

PAYMENT METHODS

At The Gummy Lab, we offer a variety of convenient payment options to ensure a seamless checkout experience for our customers. Whether you prefer traditional methods like Visa, Mastercard, and American Express, or modern solutions like Stripe, we've got you covered. Additionally, we understand the importance of flexibility, which is why we also accept Afterpay, allowing you to split your purchase into manageable installments. Rest assured, your payment information is encrypted and protected to guarantee a secure transaction every time you shop with us. Shop with confidence and indulge in our delectable gummy creations knowing that paying has never been easier at The Gummy Lab.